If you require any assistance using this Client Extranet we encourage you contact us directly. Also you should request assistance from your internal IT Department. Chandler Ehrlich Extranet Support Extranet Support 901-533-8812 or 901-277-7502 Main Office 901-761-5748 The information below is provided for review by your internal IT Department. Help Topics System Requirements Recommended System Windows running IE 5 or greater Mac Systems With IE 5 or greater Netscape Navigator 4.7 or 6.2 Screen Resolutions Recommended: At least 800x600 Programs - File Types Under Status Reports The Report will typically be a Microsoft Word Doc or a Microsoft Excel Spreadsheet. If you have Microsoft Word or Microsoft Excel on your system, these files will automatically open in a new window. If you do not have these on your system and would like to install a browser plugin for these, please consult your Chandler Ehrlich Contact. Under Current Projects And Project Archives The sample file will typically be a jpeg graphic which you can view in the browser both as a thumbnail and as a larger popup window. There may also be some files that are Adobe Acrobat PDF files. These files require the Adobe Acrobat plugin. There may be other files such as Microsoft Powerpoint, Audio-Video files like Quicktime, Visio files, QuarkXpress files. These files require specific browser plug-ins or programs to view in their native format. If you need help with these, please consult your Chandler Ehrlich Contact. Under Estimates/Budgets The Document will typically be a Microsoft Word Doc or a Microsoft Excel Spreadsheet. If you have Microsoft Word or Microsoft Excel on your system, these files will automatically open in a new window. If you do not have these on your system and would like to install a browser plugin for these, please consult your Chandler Ehrlich Contact. Login - Logout Please use your assigned Username and Password to Login to the extranet. When you are finished, you may choose Logout from the menu to log you out. The system will automatically log you out after a specified amount of time of inactivity. Password Recovery If you forget your username and or password, please contact your Chandler Ehrlich Contact. Navigation Once you are logged in, you will be at your extranet Homepage. Here you have your Menu's, a welcome message and a list of news articles. The Menu choices on the top in the gray bar allow you to return to this Homepage (Home), Logout, view your Chandler Ehrlich Contacts (Contact Us), learn more about Chandler Ehrlich services (Agency Services), and Help. The Menu's on the left allow you to navigate to each of the main sections of the extranet: Status Reports Current Projects Archive Projects Estimates/Budgets File Exchange The News articles are items that your Agency Contact has discovered as relevant information. This may be in the form of a link to a website, or information gathered for later reference. When your Agency Contact adds this information to the website, an email is sent to the client contact with a link to the information and it is posted here on the homepage. Sections Status Reports The Status Reports section gives you a listing of reports sorted by Date by default. You may click on the underlined Report heading to sort by Report name or click again on the Date heading to sort by Date. The Status Reports are typically Microsoft Word or Excel documents. See Above - File Types for further information on viewing these files online. There is also a Search Feature in the left Menu column for Status Reports. You may enter a Start Date and an End Date to search by a Date Range, or enter text to search for a specific word or phrase. Dates should be entered mm/dd/yy like 07/04/02. Current Projects Current Projects gives you a listing of Projects. When you click on the Project Name, you will be taken to a details page with more information on the Project and a sample of the Project. The Project detail includes: Project Title, Job Number, Client Contact, Agency Contact (click on name to send email), a PDF File if available (see File Types above for more info), a Sample File if available (see File Types above for more info), and a Thumbnail of the Project if available (click on Thumbnail to open a window with a larger image to preview). Project Archive Project Archive is the Archives for the Current Projects. It includes all the same detail information of the Current Project for your reference. Project Archives includes a Search function allowing you to search by Date Range and/or Category. If you want to search by just a Date Range and get all Projects from all categories, enter a Start Date and an End Date (mm/dd/yy) and don't choose a category. If you wish to search by Date Range and Category, enter in your Date Range and Choose a Category from the Dropdown. If you wish to search by just Category. Do not enter a date range and choose a Category from the Dropdown. Estimates/Budgets Estimates/Budgets gives you a list of current estimates and budgets in Date order by default. You may click on the Status header or the Document header to sort by those categories. Click again on the Date header to sort by Date. The document types in Estimates/Budgets are typically Microsoft Word or Excel documents. Please see File Types above for more information. File Exchange To download or upload files that are 3 megabytes are larger, you can use this area to exchange these files. The page gives you a link which will take you to the File Exchange server. The page also shows you your username and password for logging in and gives you directions on how to use this service.